Facility Product

Get Instant Notification of New Customers: We’ll Text You!

By Rachel Greenfield   March 28, 2014

mysparefoot update

We just added a convenient new feature that was widely requested by SpareFoot facility clients. Now you can get alerted about new reservations via text message.

Most MySpareFoot accounts now have a new “Cell Phone Number” field in MySpareFoot; you can find it in the Details tab of your facility view. Simply enter the cellphone number of your best contact person for that location. This should be whoever normally handles follow-up calls for the facility.

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MySpareFoot Update: It’ll Be Easier Than Ever to Make Customers Happy With Promos

By Jenny Zhang   February 26, 2014

mysparefoot

Do you love making customers happy with promos and discounts? Do you not love adding them one by one to each of your units in MySpareFoot?

Now, we’re taking the hassle out of adding special offers to your units with our shiny new promos layout in the Units section of MySpareFoot!

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Where Your Client Relations Friends at SpareFoot Go Home for the Holidays

By Jenny Zhang   November 25, 2013

SpareFoot Client Relations Team

While everyone at SpareFoot now calls Austin home, our team members came from far and wide to get here. Now that the holidays have arrived, many SpareFeet are planning voyages back to their hometowns to visit family, old friends and favorite nostalgic spots. This includes our Client Relations Team, the friendly folks you talk to whenever you call or email SpareFoot. They’re always here to help our facility clients, like you!

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New @MySpareFoot Twitter Account Says ‘We Love Our Clients’ in 140 Characters

By Jenny Zhang   October 28, 2013

mysparefoot

SpareFoot is dedicated to supporting our clients and building a sense of community. That’s why we recently created the @MySpareFoot Twitter account. We know what you’re thinking: Another company jumping on the Twitter bandwagon? Hear us out…

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Your New Facility Details Give Customers the Info They Need

By Jenny Zhang   September 30, 2013

my foot

We just made an exciting new advancement to benefit our facility clients and storage customers alike.

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SpareFoot Case Study: How Storage Zone Filled Its Facilities

By Jenny Zhang   August 26, 2013

storage-zone-1

We love hearing success stories from the storage facilities on our network. But nothing prepared us for the shockingly awesome news we got at the beginning of August.

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A Better Storage Experience: SpareFoot Customer Dashboard

By Jenny Zhang   

We’re constantly thinking about how we can send our facility clients higher-quality leads while providing a hassle-free storage experience for customers. That’s why we’re so excited about our new Customer Dashboard!

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New SpareFoot Hours, Same Great Experience

By Jenny Zhang   July 30, 2013

client-relations-1

Have you ever called a company’s customer support line, only to have the worst experience ever? Maybe you were on hold for 10 minutes, then redirected to seven different people. On top of that, the representative who finally “helped” you was just plain rude.

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New SpareFoot Layout Promotes More of Your Units!

By Jenny Zhang   June 26, 2013

StackedUI

We’ve always worked hard to optimize the SpareFoot experience for you, but the front end of our website needed some love. We’ve been obsessively talking to our storage-seeking customers and conducting tons of surveys to figure out the best on-site experience for them. A better user experience means more storage reservations, which is why we’re excited to announce our new search results layout on SpareFoot!

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New Review Response Feature in MySpareFoot!

By Jenny Zhang   May 27, 2013

MyFoot_Reviews

The Reviews section of your MySpareFoot account just got a facelift! We updated it to work smarter and look prettier for you. In the past, you needed to email us in order to publicly reply to a customer review. We decided it was time to simplify this process. It’s a great opportunity to show off your awesome customer service to prospective tenants! → Keep Reading

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